Sullivan Press is a home-based business. We operate this business on evenings and weekends as our full time jobs allow us the time to do so.
We try to turn orders around as quickly as possible, but often we cannot make contact to confirm payment method right away. We do not ship items without payment confirmation.
We will try to charge your account as closely as possible to the actual ship date.
We keep your name and contact information on file. We do not keep your credit card or purchasing information on file. For credit sales, we take your credit card information at the time of payment confirmation, but delete it as soon as the sale is approved.
All credit payment transactions are currently processed through Square. Your information may be on file with Square at the time of purchase. Please see their terms and conditions for what happens when a purchase is made through Square.
Your satisfaction with your order is important to us. We guarantee everything we sell. If you don’t like your items when received, send them back. If they arrive here in good condition, we will credit you the full amount of the items returned, but not the shipping charges.